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Shipping

SHIPPING POLICY


At Cigsking.com, we understand how important safe and discreet shipping is. That’s why we ensure every order is processed promptly, packaged securely, and delivered reliably across the globe.

1. Processing Time
• All orders are handled and dispatched within 24–48 business hours after payment confirmation.
• As soon as your order is shipped, you will receive a tracking number via email.

2. International Shipping
• We work with trusted global carriers to ship to the USA, Canada, European Union, and CIS countries.
• Our logistics partners are known for reliability and safe delivery.

3. Estimated Delivery Times
• USA & Canada: 14–21 business days.
• Europe: 10–15 business days.
• Other international destinations: 12–20 business days.

Delays may occasionally occur due to customs or postal services, but we’re here to support you if needed.

4. Package Tracking
• You’ll receive full tracking access for your shipment.
• Orders can be monitored from dispatch to final delivery.

5. Discreet Packaging
• Your privacy is protected with plain, unmarked packaging — no product details or branding appear on the exterior.

6. Delivery Protection & Support

Your satisfaction is guaranteed:
• We offer free reshipment if your package is lost or not updated within 30 days.
• If reshipping isn’t possible, we’ll issue a full refund.
• Photo proof of shipment available upon request.
• Our customer support team is here for any delivery-related questions.

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Questions? Contact our support team — we’re happy to help.

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