At Cigsking.com, we understand how important safe and discreet shipping is. That’s why we ensure every order is processed promptly, packaged securely, and delivered reliably across the globe.
1. Processing Time • All orders are handled and dispatched within 24–48 business hours after payment confirmation. • As soon as your order is shipped, you will receive a tracking number via email.
2. International Shipping • We work with trusted global carriers to ship to the USA, Canada, European Union, and CIS countries. • Our logistics partners are known for reliability and safe delivery.
3. Estimated Delivery Times • USA & Canada: 14–21 business days. • Europe: 10–15 business days. • Other international destinations: 12–20 business days.
Delays may occasionally occur due to customs or postal services, but we’re here to support you if needed.
4. Package Tracking • You’ll receive full tracking access for your shipment. • Orders can be monitored from dispatch to final delivery.
5. Discreet Packaging • Your privacy is protected with plain, unmarked packaging — no product details or branding appear on the exterior.
6. Delivery Protection & Support
Your satisfaction is guaranteed: • We offer free reshipment if your package is lost or not updated within 30 days. • If reshipping isn’t possible, we’ll issue a full refund. • Photo proof of shipment available upon request. • Our customer support team is here for any delivery-related questions.
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Questions? Contact our support team — we’re happy to help.
